ACROD
On show day, our customer service staff will be available if you need assistance in accessing the concert site. Please note this is a public beach and there are some uneven surfaces and inclines. Our staff are there to help and will do their best to accomodate positioning. Please advise the ticketing agent when purchasing your ticket if you are in wheelchair or will need assistance. There will be dedicated toilets on the concert site. If you would like to notify us in advance of the concert that you require assistance please email us at info@zaccariaconcerts.com.au at least 3 days before your show date so we can help make arrangements.

Aerosol Cans

Aerosol cans (such as those used for sun screen, insepct repellant etc) are NOT permitted.

Alcohol

Due to Licensing restrictions, strictly no BYO alcohol and no glass can be brought into nor taken from the venue. This is a fully licensed event with full bar service available. Patrons must observe and adhere to the local licensing laws and responsible service of alcohol practices.

Anti Social Behaviour

Organisers reserve the right to refuse admission or to eject a ticket holder for behaviour likely to cause damage, injury, nuisance or annoyance or for failure to comply with reasonable requests. Intoxication, aggressive or anti-social behaviour is unacceptable and will result in ejection from the venue. Any person who behaves in this manner will be removed or handed to the Police.

Cans

Cans of soft drink are not permitted.
Aerosol cans are NOT permitted.

Cameras and Recording Devices

Recording of stage performances using audio, video or professional grade photographic equipment is not permitted. Cameras with a detachable lens will not be permitted.

Children
Children are welcome however must hold a valid ticket and be accompanied by a parent or legal guardian.
Babies under the age of 2 years old are admitted free

Cloakroom Facilities

No cloakroom facilities will be available at this event.



Dancing

We encourage you to dance and have a great time but please respect your fellow patrons sitting behind you or near you. There is strictly no dancing or viewing the concert in the any designated aisles.

First Aid

Will be available on site.

Eskies

Eskies are NOT permitted at all. If you are in doubt, please contact us info@zaccariaconcerts.com.au.

Flasks/Thermoses 

Regular flasks with coffee/tea are NOT permitted.

Furniture

Feel free to bring a low back beach chair or picnic blanket. All types of umbrellas are strictly forbidden.

Food
A comprehensive array of food and beverage options will eb available for purchase at the event. You cannot bring food into the event.

Glass

No wine glasses or bottles are permitted to be brought into the venue.

Metal Cutlery

All types of metal cutlery is strictly forbidden to be brought into the concert venue.

Parking
Parking is available on site around Cottesloe Beach however we strongly encourage all patrons to use public transport. Please allow additional time if you are driving. No parking is permitted on surrounding street verges or local residents property (NB Rangers from local council will be issuing infringements to vehicles parking illegally).

Pass outs

Passouts will NOT be available at the event, so please ensure that you take everything that you require into the concert upon arrival.

Security

Prior to the ticket gate entry we are required to execute a full search of your accompanying bags, to ensure you are not in possession of Alcohol or other illegal items. Should these items be in your possession you may be refused access.

Smoking

THIS IS A SMOKE FREE EVENT.

Transport

We suggest taking public transport to and from Cottesloe Train Station.

Ticket Collection
Tickets can be collected at the Ticketmaster Box Office at the venue just prior to the show, however patrons are urged to collect their tickets prior to showday, to avoid long queues on the night.

Water

Free drinking water outlets are provided. You may bring plastic water bottles but only if they are sealed.

Weather

Please note we play rain or shine. You may bring wet weather protection such as ponchos and raincoats however umbrellas are not permitted. If it rains, the show will go on. The show will only be abandoned if conditions are deemed dangerous. Refunds will only be available at the point of purchase, if a show is abandoned or cancelled. The decision to cancel a show will be made on show day. In the event of inclement weather patrons should check www.zaccariaconcerts.com.au  or our Facebook page BEFORE departing for the show for messages regarding traffic, parking or wet weather arrangements.

Other

• Tickets cannot be refunded or re-sold and lost tickets cannot be replaced. Defaced tickets will not be accepted. Once you receive your ticket, it is solely your responsibility. While obviously we sympathise if you lose your ticket, we are unable to reissue. Even if we have a record of your purchase, we cannot be certain that other less scrupulous members of the public will not use the ticket. Please treat your ticket like cash - they are irreplaceable.
• Occasionally changes to the line up or program times occur that are out of the Promoters control. The Promoter reserves the right to change the lineup and/or the date of the event without prior notification. In the event of change of the date or lineup, refunds will not be available.
• The Promoter and the Venue accept no responsibility for any loss, injury or damages sustained entering or within the Venue whether caused by the negligence of the Promoter or Venue or otherwise.
• You enter the event at your own risk.